Full Moon.....
In my line of work (and maybe yours) we have a couple of days a month that we ask the question
"Is it a full moon?" (and usually it really is) This is because it seems that more likely then not, some of the people I'm helping are just not happy with life and feel they need to demonstrate this in being unkind, obnoxious or just plain rude (when they have no reason to be). So what do I do in return? My smile just gets bigger, I guess I'm naive because I think "maybe if I be as nice as I can possibly be they won't throw a temper tantrum that even a two year old would have a hard time beating." But silly me this seems to aggravate more then help. For instance, today I had a person come up wanting me to take his bag. I had no problem with this, but unfortunantly the way the system works is that you have to tell the computer you have a bag and then come back to see me. You would have thought the world was ending, I literally thought he was going to go down on the floor kicking and screaming. And then I actually had the audacity to ask him for his liscense. He looked at me incredulously, and began ranting under his breath, ( I heard the words" pester" and "what a system") in there. Now don't get me wrong I know the airport can be a stressful place and things do happen where people have the right to complain, but today was one of those days where the "grumpy meter" was ready to burst.The funny thing was that it wasn't just me, right and left my co-workers kept asking "Is it a full moon?" What do you think, have you had problems with "Full Moon days?" or is it just me?